Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.

2. How We Use Cookies

Glimpse Insurance uses cookies to enhance your browsing experience, analyze website performance, and provide personalized content. We use both first-party cookies (set by our website) and third-party cookies (set by external services we use).

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are essential for our website to function properly and cannot be disabled. They include:

• Session cookies: Remember your preferences during your visit
• Security cookies: Authenticate users and prevent fraudulent use
• Load balancing cookies: Ensure the website loads efficiently
• Cookie consent cookies: Remember your cookie preferences

Legal basis: Legitimate interest - these cookies are necessary for website functionality.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information:

• Google Analytics: Tracks page views, session duration, and user behavior
• Hotjar: Records user interactions to improve website usability
• Website performance: Monitors loading times and technical issues

Legal basis: Consent - you can opt out of these cookies through our cookie settings.

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language preferences: Remember your preferred language
• Form data: Save partially completed forms
• Accessibility settings: Remember accessibility preferences
• Chat functionality: Enable live chat features

Legal basis: Consent - these cookies improve functionality but are not essential.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

• Google Ads: Track conversions and optimize advertising
• Facebook Pixel: Measure ad performance on social media
• LinkedIn Insight: Professional network advertising optimization
• Retargeting cookies: Show relevant ads on other websites

Legal basis: Consent - you can opt out of marketing cookies at any time.

4. Cookie Duration

Cookies may be either session cookies or persistent cookies:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (ranging from days to years)

5. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information:

5.1 Analytics Services

• Google Analytics: Google Privacy Policy
• Hotjar: Hotjar Privacy Policy

5.2 Social Media

• Facebook: Facebook Data Policy
• LinkedIn: LinkedIn Privacy Policy
• Twitter: Twitter Privacy Policy

6. Managing Your Cookie Preferences

6.1 Cookie Settings

You can manage your cookie preferences using our cookie management tool, which appears when you first visit our website. You can:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences by cookie type
• Change your settings at any time

6.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Advanced > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and Website Data
• Edge: Settings > Cookies and Site Permissions

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

• Essential cookies: Website may not function properly
• Analytics cookies: We cannot improve the website based on usage data
• Functional cookies: You may need to re-enter preferences on each visit
• Marketing cookies: You may see less relevant advertisements

8. Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals, but you can use our cookie settings to control tracking.

9. Cookies and Personal Data

Some cookies may collect personal data. This data is processed in accordance with our Privacy Policy and UK GDPR. We ensure that:

• Data collection is transparent and purposeful
• You have control over your data
• Data is stored securely
• Retention periods are appropriate

10. International Transfers

Some third-party cookies may transfer data outside the UK/EU. We ensure appropriate safeguards are in place, including:

• Adequacy decisions
• Standard contractual clauses
• Certification schemes

11. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by:

• Updating the "Last updated" date
• Displaying a notice on our website
• Sending email notifications for material changes

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

13. Your Rights

Under UK GDPR, you have the following rights regarding cookies that process personal data:

• Right to be informed: We provide clear information about cookie use
• Right of access: You can request information about data collected
• Right to rectification: Correct any inaccurate data
• Right to erasure: Request deletion of your data
• Right to object: Object to processing for direct marketing
• Right to withdraw consent: Change your cookie preferences at any time